The Gentle Leader's Approach to People Problems and Problem People.

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Français

The Gentle Leader's Approach to People Problems
and Problem People.

8:30 a.m. - 3:30 p.m.

Friday, November 28, 2025

CATEGORY 2 - 6 CE POINTS

Presented by: Dr. Jonathan Mahn

SPONSORED BY:

Where: Ottawa Conference and Event Centre
200 Coventry Road
Ottawa, Ontario K1K 4S3

COURSE DETAILS

Objectives:
Dr. Jonathan Mahn will be delivering a lecture series focused on team management within clinics.

Topic will include:

Identify and Manage Challenges with Team Members: Learn how to recognize and address problematic behaviours and attitudes within your staff.
Resolve Dependency on 'Irreplaceable' Staff: Understand how to mitigate the impact of staff members who seem indispensable.
Implement a Fair and Effective Discipline System: Establish fair and consistent disciplinary practices to enhance team performance and manage expectations.
Address Workplace Incivility: Gain practical tools to handle and reduce incidents of incivility in the workplace.

Biography:
Dr. Jonathan M. Mahn (Dr. Jon) joined the Paris Dental Centre in July of 2008. He is a general dentist who has completed additional training in the administration of intravenous sedation, as certified by the Royal College of Dental Surgeons of Ontario.

Dr. Jon’s practice is limited to treatment under IV sedation and surgery, including extractions and dental implants. Aside from surgery, his practice focuses on the treatment of patients with significant anxiety or phobias regarding dental procedures, from simple dental cleanings to extractions. His goal is to reduce or eliminate patient anxiety as a barrier to seeking treatment. He also maintains active privileges at Brantford General Hospital and is part of Brantford’s dental “on-call” team.

Dr. Jon graduated with a Bachelor of Science degree in Biology from McMaster University in 2003. He completed his Doctor of Dental Surgery degree in 2007, graduating from the Schulich School of Medicine & Dentistry at the University of Western Ontario.

Dr. Jon was fortunate to be accepted as a General Practice Resident at Sunnybrook Health Sciences Centre in Toronto, where he received additional training and certification in Intravenous Sedation, Oral Sedation, Nitrous Oxide administration, and Advanced Cardiac Life Support (ACLS). He had the opportunity to work daily and train with multiple specialists throughout the year at the hospital’s Department of Dentistry. During his residency, Dr. Jon’s training focused on oral surgery and the treatment of medically compromised patients.

Dr. Jon is actively involved in organized dentistry, chairing the ODA’s Student Services Committee, serving as Brant’s Councillor to the ODA since 2009, guest lecturing at Medix College Dental Assisting in Brantford, and serving on Niagara College’s Professional Advisory Committee, among others.

Dr. Jon and his wife Joanna were married in 2007 and have twin boys, Benjamin and Elijah, and a little girl, Larissa. Dr. Jon completed his Grade 10 Certificate in Piano from the Royal Conservatory of Music and Personal Trainer Specialist Certificate from CanFitPro. He loves tennis, table tennis, weight training, gardening, travelling and spending time with his wife and children. In his free time, Dr. Jon plays organized basketball and softball, hikes and mountain bikes with kids in tow, and enjoys the outdoors with his family to the fullest.

Cancellation and Refund Policy

To be eligible for a refund, all cancellation requests must be received on or before Sunday, November 9, 2025.

Please note:

Cancellation requests submitted after Sunday, November 9, 2025, are not eligible for a refund.
All transactions are final after this date, and no exceptions will be made.

We appreciate your understanding and cooperation.

The Gentle Leader's Approach to People Problems and Problem People.

Friday Nov 28 2025, 8:30 AM - 3:30 PM
Ottawa Conference and Event Centre
200 Coventry Road
Ottawa, Ontario
Canada
K1K 4S3

Upcoming Events

Behaviour Management... September 26
Ottawa, Ontario